Privacy Policy

Privacy Policy

Effective Date: September 2, 2026
Website: coastallabs.ca
Location: Nova Scotia, Canada

At Coastal Labs, we are committed to protecting your privacy. This Privacy Policy explains how we handle information when you visit our website or contact us.

We operate under a strict data minimization policy. Unlike many digital marketing agencies, we do not store, hold, or sell user data.

1. Compliance with Canadian Law

Because we are based in Nova Scotia, Canada, this policy is governed by the Federal Personal Information Protection and Electronic Documents Act (PIPEDA). We ensure that our limited data handling practices align completely with these statutory requirements.

2. Collection and Use of Personal Information

We only collect personal information that you choose to provide to us voluntarily.

  • Contact Inquiries: If you email us at hello@coastallabs.ca, we receive your email address, name, and any details you include in your message.
  • Purpose: We use this information strictly to respond to your business inquiries and discuss our digital marketing services.
  • No Retention: If we do not enter into a formal business relationship, your emails are routinely deleted. We do not maintain marketing lists or databases from unsolicited website inquiries.

3. Data Protection and Zero-Sharing Policy

  • No Storage: We do not host databases containing your personal or tracking information.
  • No Sales: We do not sell, rent, trade, or distribute your personal data or contact details to any third-party marketing companies, brokers, or affiliates.
  • Legal Disclosure: We will only disclose information if explicitly required by Canadian law or court order.

4. Website Technical Data and Cookies

Our website may automatically log basic, non-identifying technical data via standard hosting servers.

  • What is logged: Standard data such as anonymized IP addresses, browser types, and timestamp metrics.
  • Purpose: This data is used solely to maintain website security, prevent spam, and ensure optimal website performance.
  • Cookies: We do not use tracking or behavioral advertising cookies to build profiles about our visitors.

5. Third-Party Links

Our website may contain links to external sites (such as client portfolios or social media channels). We are not responsible for the privacy practices of those external sites. We encourage you to read the privacy statements of any website you visit.

6. Your Rights Under PIPEDA

Under Canadian privacy legislation, you have specific rights regarding your information, including:

  • The right to access: You can ask to see what email correspondence or data we hold about you.
  • The right to correction: You can ask us to update or fix inaccurate information.
  • The right to erasure: You can request that we immediately delete any past email correspondence.

To exercise any of these rights, please reach out to us using our designated privacy contact below.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact our team:

Coastal Labs
Nova Scotia, Canada
Email: hello@coastallabs.ca